Screen tearing and jitter when turning camera
My PC is well above minimum specs (i9-13900HX, 32GB RAM, 1TB SSD, RTX 4060 w/ 8GB VRAM) and yet I spent over 4 hours trying to fix my graphics settings just to make the game playable. As it is, the screen tearing and jitter issue is so bad that it gives me an instant headache and I haven't been able to get more than a couple minutes into the actual game. The only way I was able to solve the problems is by turning the graphics settings way down and setting the render scale to 50%. The issue here is that this makes everything look so blurry that it's also unplayable due to the eye strain it causes, also resulting in an instant headache. I have tried changing ever graphics settings, 1 by 1, to see what affect they would have on my issue, many of which required me to restart the game repeatedly.
I finally got so frustrated after spending 4 hours doing this, that I decided to request a refund from Steam so I could purchase it on PS5 instead, but they won't refund the game since I "played" it for over 2 hours . Now I am basically out $90 with a completely unplayable game that I have been waiting 10 years for. I tried contact EA via chat yesterday and first was transferred in the middle of explaining what hte issue was, and then the second agent informed me that they had excalted my issue to their "Dedicated team" and it "will be fixed". I hadn't even explained what my problem was but they didn't seem to care what the issue was, simply telling me the "Dedicated team will fix it". Any help at all would be greatly appreciated!