Forum Discussion

Darvock45's avatar
3 years ago
Solved

Cancel my EA play immediately and refund my CC now PLEASE.

FORCED to move to the EA app, no choice, move to the App and try to play BF2042. I apparently don't have it anymore, I go to search for it, am given two options: Purchase the full game for $60 or EA play for $5 monthly. I choose the EA play option, then fire up battlefield.

My new screenname is Darvock45 (wtf!) , all progress is lost, I'm a level 1 newb, all unlocks and achievements, gone.

I'm done. I want a refund. I'm only posting this to prove to EA (if necessary) that I have submitted my request for a refund. 

Case 135903175

Case 135904564

I don't want to argue about it, I just want my account deleted and my credit card refunded. Please. 

4 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Darvock45,

    Unfortunately, we cannot help via the forums with matters that may have to do with accounts and/or refund requests. To do this, you need to contact the Live Support, which you can reach at https://help.ea.com/contact-us.

    Thanks.
  • I just requested a refund for all games since I cannot play any of them now. I tried the EA app last week and it was not ready yet. The current no migration fix is broken with the latest update. This may be the end of my relationship with EA forever.

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