Forum Discussion

TL_Penrose's avatar
TL_Penrose
2 years ago
Solved

EA app login screen @ character is disabled on CE keyboard layout

EA app login screen @ character is disabled on CE keyboard layout It wasn't the case before. It is a new feature. Why? AltGr keys don't work in input fields, I can't type my email address and my pa...
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hi all,

    It looks like this issue has been fixed.

    Could you give it a try again?

Manager2k's avatar
Manager2k
Seasoned Traveler
2 years ago

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Login field can't type @ letter to email field.
When did this happen? (dd.mm.yy hh:mm) 17.12.23 17:30
Summarize your bug EA app login screen email field doesn't accept @ letter to this field. I have to write whole email in different program and copy paste it EA app email field.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1: open EA app 2: try type your email in email field in login screen
What happens when the bug occurs? Doesn't accept @ letter it doesn't just type that letter.
What do you expect to see? @ letter in my whole email.

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EA app login screen email field doesn't accept @ letter to this field. I have to write whole email in different program and copy paste it EA app email field.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@Manager2k 

Try using the key for the character that comes up when you try to use the @ symbol.

Certain KB configurations can swap these keys.

Thanks.

  • Manager2k's avatar
    Manager2k
    Seasoned Traveler
    2 years ago
    @EA_Barry Keyboard works fine in other programs and that button which gives @ it gives @ as it should be. EA app is the only app that doesn't type @.

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