No commentary voices in matches due to music continuing in the matches

Dear EA Team,

I am reporting an issue encountered within the FC 25 game, specifically during match gameplay. Upon initiating matches in various game modes, including Ultimate Team, the background music persists while the commentary audio is absent.

Troubleshooting steps have been undertaken, including game resets and adjustments to settings, particularly within the Ultimate Team section; however, the issue persists.

Your prompt assistance in resolving this matter would be greatly appreciated.