Forum Discussion

TL_Penrose's avatar
TL_Penrose
2 years ago
Solved

EA app login screen @ character is disabled on CE keyboard layout

EA app login screen @ character is disabled on CE keyboard layout It wasn't the case before. It is a new feature. Why? AltGr keys don't work in input fields, I can't type my email address and my pa...
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hi all,

    It looks like this issue has been fixed.

    Could you give it a try again?

TL_Penrose's avatar
TL_Penrose
2 years ago

hungarian keyboard

when I type altgr+v as the combo for @ it doesn't show any letters

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@TL_Penrose @Manager2k 

The current workaround is to either log in with your username rather than email or copy and paste your email address. 

The relevant teams are aware of this and working toward a fix.

Thanks.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi all,

    It looks like this issue has been fixed.

    Could you give it a try again?

    • TL_Penrose's avatar
      TL_Penrose
      2 years ago

      Now it works. Thanks!

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        2 years ago
        @TL_Penrose, awesome, thanks for the reply!
    • forsqt's avatar
      forsqt
      Seasoned Newcomer
      2 years ago

      This has become a problem again, I thought it was my keyboard or my layout etc. but it is strictly a problem on the EA App sadly. The EA App soes not register @ but every other character works.

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        2 years ago
        Hi @4sqt,

        What layout/language are you using?
  • PlayAsOne's avatar
    PlayAsOne
    2 years ago

    Thanks.

    Changed my GPU and this started happening. Logging in with my username solved it.

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