I did a search on this help website for "why is the EA app so cr*p?" and this topic came out at the top. I totally agree with everything that has been said. My personal pain is met when trying to play C&C3 - an old game which I bought on DVD-Rom years ago and I bought it again via EA/Origin. Now that I have purchased it twice I seem to have little or no chance to actually play it when I want to. I get an error everyday regarding a mandatory update and reboot of the app which happens and nothing changes. I also sometimes get the "There's a problem at our end" error which is really useful. The rare occasion when I get to the game launcher screen I usually get a cloud saves error when I've done everything I can to remove them or change settings to my local machine. I dream that one day, I turn my PC on and click on my game and it opens with me having the nice feeling of knowing that I have paid full price twice for it and feel as if I own it and should be able to use it. If only. The fact that somebody has paid for a product should mean they get the goods advertised. Not an assault course of online requirements and garbage. Sort it out EA - scrap the App and start again. I've used Steam since it began and it's been flawless. I tell anyone and everyone I can possibly speak to to avoid the EA app like the plague.