EA App using wrong Windows language settings to determine UI language
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 8e199c77-8ec6-4736-b060-6cc9f3447e77
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Automatic language detection for EA App user interface
When did this happen? (dd.mm.yy hh:mm) always
Summarize your bug EA App is not using the Windows Display Language setting but instead uses the Location/Region language setting of Windows to determine the EA App UI language. This can be a problem (like in my case) when your Windows Display Language is set to e.g. English (United States) and the Location/Region setting is in a different language (German in my case). Please note: Location/Region language settings should be only used to determine the language of content displayed INSIDE the app and not the user interface language.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Change your Windows 10/11 Country/Location setting to a different language than the Windows Display Language. The Country/Location language should be a supported language for the EA App UI. E.g. Windows Display Language = English (United States) and Windows Country/Location = Germany
What happens when the bug occurs? Wrong UI language selected.
What do you expect to see? EA App UI Language should be determined based on Windows Display Language setting.
Hi all,
The EA App is not using the Windows Display Language setting but instead uses the Location/Region language setting of Windows to determine the EA App UI language.
This can be a problem (like in my case) when your Windows Display Language is set to e.g. English (United States) and the Location/Region setting is in a different language (German in my case).
Please note: Location/Region language settings should be only used to determine the language of content displayed INSIDE the app and not the user interface language.
I attached a screenshot of Windows 11 language settings to clarify the correct settings to determine the EA App UI language.
Hi @coldy_robsten,
Thanks for your feedback.
It looks like this is working as designed. However, you should be able to change the EA app display language by following these steps:
Thanks.