Forum Discussion

New Novice

2 years ago

EA Launcher needs restart to work

Very annoyingly you have to close and restart the EA Launcher EVERY TIME after a boot up. If you try to start a game without restarting the launcher, just sticks on the loading screen... forever. Wo...

EA_Darko

Community Manager

2 years ago

Hey @Doubleanal69 not seeing this issue myself, have you tried any troubleshooting?

Darko

Doubleanal69

New Novice

2 years ago

I shut it down and restart and it works. What I can say, the Library doesn't gets displayed on first start. Selecting the library and then start a game ends with the endless loading screen. Exit the app and start it new ends with the library displayed correctly at startup and the games start no problem.

Sitting in Africa.. server response times might be a bit short set to fail.. no clue.. but is happens EVERY time. So can repeat that bug when ever needed.. just have to reboot my computer. I also might add, i am connected over fiber and a 1000/200mbps line. Speed isn't the issue.. ping might be.

EA_Darko
Community Manager
2 years ago
Issues like this are generally system-related @Doubleanal69. Tried to reproduce this and not able to and also not seeing other reports of this on here or elsewhere that would lead me to believe that it is EA app related.

Can you test on a different Windows admin account to see what happens?

Darko
- G7Happy
  2 years ago
  @EA_Darko I have the say issue if my computer sleeps I have to restart my computer to play any EA games. Never had this problem with origin. Win 11.
  - EA_Darko
    Community Manager
    2 years ago
    Did you try what I suggested above @G7Happy?
    
    Darko