Community ManagerHi @la_jacus,
Thank you for your feedback about the EA app on Steam Deck.
Currently, the EA app doesn't have official full support for the Steam Deck, and our games aren't officially supported on the device/OS either.
However, you can check https://www.steamdeck.com/en/verified to see which games seem to work on the Steam Deck, as verified by the community and Valve.
This is an absolutely out of touch, disinterested, disingenuous and cookie-cutter response as far as community management and customer service goes. Not only have you clearly not taken the time to understand the issue being presented but have turned to using a mediocre script to respond to a problem that may or may not be out of your control depending on how technically inclined you may or may not be, but certainly have the capability of communicating to those in your chain of command that there is a problem with the methods in which you attempt to control piracy.
For my own case, I am a U.S. Navy Sailor of 17 years. I recently received a steam deck for my birthday and was OVERJOYED that Titanfall 2 was available on the platform THROUGH STEAM!!! I bought it on discount and was so happy when it ran better than the X-box One that I had originally played the game on YEARS AGO when the game had first been released.
Now I'm on deployment and do not have frequent access to the internet.
I am essentially barred from enjoying a game that I have payed TWICE for because I do not have a consistent internet connection to simply open the game when I have the the time to play it.
Let me emphasize a few words above: I DO NOT have a CONSISTENT internet connection THAT I CAN USE to open the game WHEN I HAVE TIME!
It is true that U.S. Navy warships are having civilian wi-fi access point installed for the general use of the crew while underway and otherwise disconnected from internet other than the use of GOVENRMENT WORKSTATIONS which connecting ANY KIND OF NON-U.S. GONVERMENT (That means anything personally owned) EQUIPMENT IS EXPLICITLY PROHIBITED!!! The problem is that not all of those ships that are having this equipment and service installed are able or in many circumstances, even allowed to run these services 24/7.
My ship in particular allows for two one-hour sessions per day. The times that the connection are open are subject to change or cancellation without any kind of prior notice and without provided reason.
So when I say that your answer to the overall problem, that users of any platform are unable to use the product that we have paid money for, money that could have gone into paying for any other product or service that we could actually use on our own terms and are flexible to the time that we have available to actually enjoy said product or service, I mean that if I ever have the opportunity to reclaim that money, with or without the requirement to surrender further access to this particular product (Titanfall 2) I will absolutely do so and I will always think before purchasing any other products or services from Electronic Arts or any other organizations or individuals that do business with EA because of the lack of support for their customers.
Anti-piracy is not a valid excuse for this kind of anti-consumer conduct. There are ways to implement mechanics that allow for people who actually paid for the game to use the product in an offline capacity to play the single player campaign or use multiplayer in an offline, local area setting while also implementing steps to prevent people who have acquired the software illegitimately from being able to use it.
For the TLDR readers: Screw EA, I'm deleting this to free up space for something I can actually use when I get the time to use it.
