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Alyxlewandoski's avatar
Alyxlewandoski
5 years ago
Solved

Games missing from EA desktop Beta(but already purchased)

So I purchased MADDEN 21 through steam, since the game requires you to download Origin to run said game it would mean I have purchased the game.  Well when I log into EA Desktop Beta it tells me I do...
philip0073300's avatar
philip0073300
5 years ago

Hello Alyxlewandoski,

when you open the EA Desktop Beta you should find a notice in your collection tab, that is saying, that if you dont see some of your games, EA Desktop is still in Beta and games will be added while the beta goes on. You can play all the games you cant see through Origin though. So maybe all the games you own arent in the beta yet.

Hope i could help and sorry for my English 🙂

Greetings Philip

Alyxlewandoski's avatar
Alyxlewandoski
5 years ago
@philip0073300 see that would make sense but madden 21 is purchasable through the beta which makes no sense of why it wouldn't be in the beta the screenshot shows my collection and it's obviously not there. I just wanted to try out the beta and was confused on why a game that's already purchaseable on the beta isn't showing in my collection
  • Fritch94's avatar
    Fritch94
    5 years ago

    This Also affects my copy of Mass Effect 3, i have it in Origin, same as Mass Effect 2 and Andromida, which do show.

    Mass Effect 3 can be brought in the EA Desktop Beta, but is not showing in my Collection.

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hey @Alyxlewandoski, @Fritch94 would be correct we have seen reports of this were a game on EA Desktop, does not show you own it even though it has been purchased via Origin. For now, I would recommend playing Madden via Origin, and as updates are released to check back. Thank you for your support while we work on making EA Desktop better.
    • mouthrot's avatar
      mouthrot
      4 years ago

      I would love to play in Origin, but it always seems to think EA desktop is running even when I removed it from startup and closed it out from task manager. I can't open Origin AT ALL anymore. How hard it it to stick to a single launcher?

    • OnSync's avatar
      OnSync
      4 years ago

      Just wanted to add few missing games from the app:

      - Syndicate

      - BF2 and 2142

      - Mass Effect 3

    • CLUB-troxmo's avatar
      CLUB-troxmo
      4 years ago

      I have the same problem, after my 10 hour trial ran out i purchased Battlefield 2042 Gold Edition which I can see in my Origin Library. However if I switch to the EA Beta App, it still says I ran out of my trial and suggests to buy the game or subscribe to EA play pro..

      • Titan1930's avatar
        Titan1930
        4 years ago

        I also have the same problem, after playing 4 hours of my free trial I decided to buy the standard edition.. but know EA App only shows the trial version and not my owned game. I mean I can play it on origin no problem but my concern is if on the future they replace origin with the EA App I won´t have my bf 2042 on my library 

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