Forum Discussion

Apex-Daring's avatar
Apex-Daring
3 years ago

Help with Banned account

My account was banned for no reason given. I have no way to reach out to EA to get an answer. How do you run your company like this 
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@Apex-Daring 

Are you on a mobile device? If so, use a Chrome browser and set it to desktop mode. If you're on a PC, again, use a Chrome browser, but use incognito mode.

  • Apex-Daring's avatar
    Apex-Daring
    3 years ago
    @EA_Aljo Yea still nothing This is the worst UI - There is nothing for me to do after I click dispute. I know this is not on you and I think you for trying to help but this is just crazy. My EA account gets banned for a reason they do not give me?
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @Apex-Daring 

      Can you get me a screenshot of what you're seeing?

      • Apex-Daring's avatar
        Apex-Daring
        3 years ago

        This is what I see - There is nothing that says submit nothing that lets me send an email

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