Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe EA App does not stay minimised to system tray
When did this happen? (dd.mm.yy hh:mm) Every time
Summarize your bug EA App does not stay minimised to system tray and opens by itself unnecessarily.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Install EA App. Buy EA game in Steam. Run game. Behold as the EA App pointlessly opens a log-in pop-up. Play game. Close game. Behold again how the EA App has decided to open by itself. Manually minimise EA App.
What happens when the bug occurs? EA App interferes with other processes, such as Steam Link. It steals focus. Break things. Does the opposite of being usable and transparent.
What do you expect to see? I expect to NOT SEE the EA App, because it is minimised to the System Tray. That is where it should stay until I open it again. For more information, ask ALL THE OTHER apps that obey the System Tray usability rules perfectly.
The EA App has two very irritating and entirely non-sensical behaviours:
This behaviour:
This behaviour is also made 100% worse by the VERY long-running bug by which the EA App is completely UNABLE to retain its log-in cookie or whatever. So if you close the app and run it again, or you just BOOT the computer, you will have to log-in manually again.
So the solution is simple:
Will it happen? Issue 1) has been known about for ages, but it has never been fixed.
Will I buy more EA games on PC? Definitely not.
Community ManagerHello @UberNoodle,
I have moved your post since it is more of a feedback rather than a bug report or technical issue with the EA app client.
Regarding the situation where the EA app launches itself when you launch an EA game through Steam, this is actually intended behaviour. Many other publisher games available on launchers like Steam require the launcher of the main publisher, in this case, the EA app, to function properly.
In regards to the EA app popping back up in the foreground once you close an EA game or finish your play session and close the game, this is also by design. However, we appreciate your feedback on this matter and have shared it with the appropriate teams.
I hope this clarifies things for you. Let me know if there's anything else I can assist you with.
Thanks.
Hello,
I came to the forums for this exact reason:
'In regards to the EA app popping back up in the foreground once you close an EA game or finish your play session and close the game, this is also by design. '
Who chose for this to be? It's annoying and NOT necessary. Just leave it minimized after closing a game like all the others.
If I want to play another game, I'll launch the app myself and if I want to close it, I'll close it.
I saw a post from DECEMBER saying this... that post was closed lmao. See blow:
how do i stop ea app opening when i open or close a game - Answer HQ
PLEASE, forward this to whoever chose that design and PLEASE just let it stay minimized. Everybody wants it.....
Community ManagerSeriously, the threads should not be locked or closed until AFTER the issue is resolved?!?
(both X not closing the app as it should, and the app putting itself in the foreground against the user's wishes).
Resolved doesn't mean telling people "that's how we want it" resolved means fixing it so that it stops violating how users want THEIR computers to function.
This behavior of how the EA app (apparently for no reason) puts itself in FRONT of whatever else you happen to be doing, without the user wanting it to is infuriating and extremely stressful.
For example, I might have just quit Apex and gone on to doing something else, and while I'm in the middle of doing the next thing this obnoxious app pops up like a slap in the face.
Why do you imagine this behavior is acceptable?!? It absolutely is not.
