This new app is so very nice. It prevents me from playing any of my Steam based EA games. The app only flashes briefly and that's it. Nothing helps. Either make it work, bury it or refund the games you've effectively stolen.
Community ManagerHey @TheWilian do you see an error of any kind?
Darko
None. I try to launch the game, EA App opens briefly and then nothing happens. I've reinstalled 3 different games, validated them, updated Windows and done about everything any potential help guide offers.
Community ManagerDoes the app crash every time you try to launch it @TheWilian?
Darko
@EA_Darko He might just have to wait for the game to start when he clicks play.
For example, when I launch Mass Effect 3 N7 Digital Deluxe Edition from Steam it takes 30 seconds for EA Desktop to launch the game -- I posted about this in a separate thread giving a detailed breakdown of the launch times using process monitor and EA Desktop is definitely the culprit for such a horrendously slow launch time on a highest of high-end PCs.
Note that if he has slow internet connection and a lot of local saves he might need to wait even longer on the first game launch for the saves to sync to cloud which happens without showing any progress indicator or dialog. This is something I also mentioned in a thread in September 2022 here but EA devs don't seem to care.
What happens is that when I click play on Steam, the EA App flashes very briefly, Steam says the game is launching and then nothing happens and it returns back into "Play" as if I had never launched the game.
@STG_MordinNo, it's not this unless my one gigabit internet is too slow and the wait time is meant to be hours upon hours while booting. The Steam is very clear. I hit "Play", it flashes EA App, Steam says "Starting game" and then resets back to "Play" without game booting.
@STG_MordinI have launched it manually several times. I have reinstalled it, I have launched it as admin, I have launched Steam as admin. I've tried launching the games I've tried as admin with EA App being on non-admin and admin modes.
@STG_MordinI see the games in my EA App. When I click Play from there the end result is same. It pops up the "Launching game" mini-window, the blank EA App window appears briefly and then the process resets back to main EA App screen with "Play" button available. Same happens when I run the game from .exe file from install folder.
