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@coldfrenchfries You need to give us sume basic information. Are you on a pc or mac? Are you using Origin or the EA app? Is your base game a Steam version? I'm guessing EA does not do it's own money processing. The EA game consultants probably won't know. Your trying to do this right after the storm of the century hit the US and runs right into an unusual three day holiday weekend. A lot of unusual things could and did happen. A lot of places close for the whole holiday week.
- 3 years ago
@roberta591 wrote:@coldfrenchfries You need to give us sume basic information. Are you on a pc or mac? Are you using Origin or the EA app? Is your base game a Steam version? I'm guessing EA does not do it's own money processing. The EA game consultants probably won't know. Your trying to do this right after the storm of the century hit the US and runs right into an unusual three day holiday weekend. A lot of unusual things could and did happen. A lot of places close for the whole holiday week.
Sorry- I've been trying to purchase for 2 weeks. It said they were open and available for customer service so I just tried it - didn't know about a storm?
I'm on a PC using a normal version of the game - not with Steam. I tried to do it on the Origin app, tried to do just the website for EA, then downloaded the EA app and tried. All seem to work the exact same way.
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