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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Re: EA Launcher needs restart to work

Hey @Doubleanal69 not seeing this issue myself, have you tried any troubleshooting?

Darko 

6 Replies

  • Doubleanal69's avatar
    Doubleanal69
    Seasoned Newcomer
    2 years ago

    I shut it down and restart and it works. What I can say, the Library doesn't gets displayed on first start. Selecting the library and then start a game ends with the endless loading screen. Exit the app and start it new ends with the library displayed correctly at startup and the games start no problem. 

    Sitting in Africa.. server response times might be a bit short set to fail.. no clue.. but is happens EVERY time. So can repeat that bug when ever needed.. just have to reboot my computer. I also might add, i am connected over fiber and a 1000/200mbps line. Speed isn't the issue.. ping might be. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Issues like this are generally system-related @Doubleanal69. Tried to reproduce this and not able to and also not seeing other reports of this on here or elsewhere that would lead me to believe that it is EA app related.


    Can you test on a different Windows admin account to see what happens?

    Darko 

  • G7Happy's avatar
    G7Happy
    2 years ago
    @EA_Darko I have the say issue if my computer sleeps I have to restart my computer to play any EA games. Never had this problem with origin. Win 11.
  • G7Happy's avatar
    G7Happy
    2 years ago
    @EA_Darko Ok it was working great for months, nothing on my side changed but u update the EA software and now when system sleeps and is brought back on I have to (along with looks like hundreds others by doing a quick internet search) have to restart my computer to allow us to play games and it is our problem? Being an admin had no effect at all. But yes if I restart my computer and come back in as admin it will work until the systems is put to sleep.
  • Yeah you just say that because you work for EA. lol there are loads of threads how * this launcher is. I too have to turn my computer off just to get this pos to work. No problems with any other launcher but it’s the system lol.

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