Trying to contact support is impossible
Over a week ago I raised a case for 2 of my EA accounts to be merged, every email they have sent back days apart have been the same echo copy paste, bs. They keep saying that I should contact live ch...
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EA_QueenBee
Community Manager
Community ManagerHey @chesthair28,
They're right in saying that your best option in a case like this is to contact via a live chat via the following link:
https://help.ea.com/en/contact-us/
If you select your product and platform (It's not too important which ones you pick. Try the one that just says EA on it, that saves selecting the platform), try selecting "Manage my account" -> "Hacked account". That consistently gives me the option to start a live chat. Just be sure to explain that your account isn't hacked, you'd just like to merge it.
I'm not sure if this is something that can be fixed by email, so hopefully this'll finally give you the option you're looking for. Let me know if you can start a chat this way! 🙂
They're right in saying that your best option in a case like this is to contact via a live chat via the following link:
https://help.ea.com/en/contact-us/
If you select your product and platform (It's not too important which ones you pick. Try the one that just says EA on it, that saves selecting the platform), try selecting "Manage my account" -> "Hacked account". That consistently gives me the option to start a live chat. Just be sure to explain that your account isn't hacked, you'd just like to merge it.
I'm not sure if this is something that can be fixed by email, so hopefully this'll finally give you the option you're looking for. Let me know if you can start a chat this way! 🙂
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