Unable to install BF2042 from EA Desktop
Hi, I'm unable to install BF2042 through EA Desktop. I preordered the Gold Edition months ago, then cancelled my preorder in order to preorder the standard edition. I preloaded the game through O...
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Hey @EA_Jason.
Thanks for clarifying. This seems like a confusing oversight to me.
Is the situation going to be fixed soon? It's pretty confusing, most certainly because having both EA Desktop (because Game Pass) and Origin (because of issues like these) installed doesn't always play nice.
Technically this makes no sense.
Both of our issues are the exact same, related to the cancelled pre-order that was not removed from the EA Desktop app when cancelling.
Therefore when you try to install, it still wants to install the initial purchase even though it was cancelled, resulting in the install failing.
This has absolutely nothing to do with a 3rd party purchase or whatsover.
I think somehow I'm experiencing both problems:
- Pre-ordered the game, then cancelled when the beta was underwhelming for me
- Bought the game at a third-party retailer at launch day and registered the code
Might be important to seperate the issues.
Thanks in advance, hope we'll fix this soon 🙂
EA_JasonEA SPORTS FC™ Team
You can separate the issue by checking if you can access the game through Origin @f0rcefl0w.
If you can, then it's the bug with games purchased through third party retailers.
Again, it's not.
I have not bought my game from a thrird party retailer. This issue is there when you buy BF2042 from Origin after cancelling the pre-order from Origin.
Please stop refusing to acknowledge the issue.
