Forum Discussion

jfcsoft's avatar
jfcsoft
4 years ago
Solved

administrator privileges

Mass effect will not run as it says I need administrator privileges. I am the only user and as such have administrator privileges. I have tried running the app (via right click) with administrator privileges but the same thing occurs. If I click 'ok' after being told I need administrator privileges, I'm asked if it's ok to change windows. I select yes. Then a cmd window opens and closes after a short delay and I'm back to the main EA Desktop page.

I am about to try Dragon Age Inquisition and see what happens.

I am accessing EA Desktop via Microsoft Gamepass. Why don't you just let the games run via the gamepass app. Microsoft have a much better idea on how to launch games than you do.

discussion
  • PeaceandPlants's avatar
    PeaceandPlants
    4 years ago

    I just tried a new idea. I went to the ea launcher location and set it to compatibility with administrator privilege's.

    Then I tried it again. It actually opened but then once it opened it ran into the error that you see attached. 

    I hear the person saying: this will install red alert and it crashes. 

    Update: It worked!!! 🙂 I have played 4 missions. WOOT!!! 

    So, the above set of operations seemed to fix it.

     Setting "Ealauncher" in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop or where you have the EA desktop to Administrator authentication in compatibility. 

15 Replies

Sort By
  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @jfcsoft 

    Since Windows Vista no user mode App runs with Administrator privileges, even if it is started inside a Administrator account.

    All apps run in user mod only, that's why you get prompted for Administrator privileges if an App needs them.

  • jfcsoft's avatar
    jfcsoft
    4 years ago

    Is there a way to force an app to run in administrator mode?

    Right-clicking the icon and choosing "run as administrator" didn't seem to work.

    TBH, I uninstalled the app but would be interested to know for future reference. It would be annoying to right-click every time IYSWIM

  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @jfcsoft 

    You can force Admin Privileges in the shortcut of the App or directly in the executable.

    • Right click the shortcut > Properties > Compatibility > Check "Run this Program as an Administrator" > OK.

    But to not run a program with Administrator privileges is a important security feature, so you only should do it if you have problems with a specific program.

    Edit: And right click > Run as Administrator will work as well if there are no serious problems in your System.

  • Retsushi's avatar
    Retsushi
    4 years ago

    I have the same issue with Command&Conquer. It ask for administrator privileges. Manually starting with Admin won't work. I think it's because the game don't have an EXE, it only start though the APP

  • akultra1's avatar
    akultra1
    4 years ago

    Same issue with C&C.  And I can not get it to play....

  • PeaceandPlants's avatar
    PeaceandPlants
    4 years ago

    Same issue with Command and Conquer. I get these two issues:

    Needs administrator permissions - but does not prompt for administer access.

    Game begins to load

    I click Red Alert 

    and then it gives me the error that the game needs to be reinstalled. I have reinstalled 4x and tried every solution I can find. So frustrating. 

  • PeaceandPlants's avatar
    PeaceandPlants
    4 years ago

    I just tried a new idea. I went to the ea launcher location and set it to compatibility with administrator privilege's.

    Then I tried it again. It actually opened but then once it opened it ran into the error that you see attached. 

    I hear the person saying: this will install red alert and it crashes. 

    Update: It worked!!! 🙂 I have played 4 missions. WOOT!!! 

    So, the above set of operations seemed to fix it.

     Setting "Ealauncher" in C:\Program Files\Electronic Arts\EA Desktop\EA Desktop or where you have the EA desktop to Administrator authentication in compatibility. 

  • NanakoMiko's avatar
    NanakoMiko
    3 years ago

    Hi All,

    Since I know many is still struggling with this issue here is my fix assisted by EA Support.

    I had the same issue that all of you had with the ea play app that Mass effect does not want to work because it keeps asking for admin privileges, now I am the sole user on my PC and a IT Tech so the UAC prompts irritate the crap out om me all the time so on setup I disable this.

    Now I have tried all these things mentioned as well.

    regarding the admin rights to the app ea play and so forth.

    What the EA Play Support gave me is the following:
    https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/ ( i followed all these steps just for the sake of it.)
    Also if your UAC (User access control) is turned off, turn it back on, this resolved the issue for me. 🤓
    another thing and this I do not agree with but updating your Windows was also mentioned by the EA Support, which i did too.

    PS: anyone is welcome to dm me for assistance.

    On a side note... The EA Support was Great 🙌

    Hoping this helps anyone that might struggle to get this working.




About EA app General Discussion

Got EA app questions? Let's chat here!1,502 PostsLatest Activity: 4 hours ago