Game license is invalid
Please stop deleting/moving my post and actually help me!!!!! When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache." I have been having this problem since the last EA App update. I can run other games with the app. It seems only The Sims 4 is affected. I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help. I have been playing The Sims since The Sims 1 was released. I was even a beta tester of Sims Online. I have spent so much time and money on this game and I feel like I'm just being left out in the cold. EA just wants my money, but can't be bothered to help when they break the game.
How do I change the SECOND player name on my account???
in the EA app, my profile shows two names: One that is displayed in games, and a similar secondary name underneath - I haven't used that name in years and would like to change it. To be patently clear, I am talking about the name that I've mostly covered in this screenshot: There does not appear to be a setting for it anywhere in the options visible when I click "manage" and literally none of my accounts use the name that is listed there, so I really don't know why this is on my account at all, as it wasn't even the first name the account has had. I'd like to be able to change or even remove this entirely.
How do I play the Sims 4 offline with the EA app?
I have recently installed the EA app, as was recommended. Before with the Origin app I could choose the play offline, but now that is not possible anymore. My internet is currently down. I cannot open the Sims without opening the EA app, and the EA app does not work offline. Is there any way to solve this or to bypass the EA app?
Desktop app not working with child account
I was trying to get my son's Xbox account linked to an EA account so that he can access EA Play with his Gamepass subscription. During the setup process, I opened a child account using my e-mail. Problem is, when trying to log in to the desktop app with his child account, it gives an error saying that the app is unavailable at this time and requires you to log out immediately. The app works just fine while using my login credentials. My second problem is, now his Xbox account is linked to that child account so is unable to use EA Play at all. I've also found no way to edit a child account in order to unlink his Xbox from the child EA account. That account doesnt show up under my household like a teen account would. If I login to xbox and EA with my account EA Play for Gamepass through the Xbox App works great.
