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Game license is invalid
Please stop deleting/moving my post and actually help me!!!!! When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache." I have been having this problem since the last EA App update. I can run other games with the app. It seems only The Sims 4 is affected. I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help. I have been playing The Sims since The Sims 1 was released. I was even a beta tester of Sims Online. I have spent so much time and money on this game and I feel like I'm just being left out in the cold. EA just wants my money, but can't be bothered to help when they break the game.2.6KViews9likes44CommentsLost all of my games
I had been using an EA account linked to an old email that I lost access to years ago but because I could still access my EA account I didn’t think anything of it, until I couldn’t log in due to not being able to retrieve a verification code I created a new account and purchased a couple of games thinking EA would easily help me transfer over the games from my other account to my new account After weeks of making contact via email, providing all of my personal details linked to the account they asked for a verification code which was sent to my old account!!! When I said that wasn’t possible as I had previously explained they simply said they couldn’t help and are now not replying to my emails!!! does anyone know away to resolve this!! Surely I haven’t just lost a whole heaps of money just because my email account isn’t active anymore!???Solved72Views0likes1CommentXbox will not link to ea account
Hi, I hope you can help me as this is driving me insane. I have a new xbox series x my gammer tag is CoddyMcQueen I am trying to play bf4, and I have gold. also good internet connection. When I try to connect online via bf4 it says my account is disabled, which it isn't. Also learned Origin has stopped and now through the EA app which I have. I have spent 4hrs of my life trying to figure out what is going on and it is driving me to the brink of landing my size 10 boot through every device I own. On my EA where the gamer tag should be is this cod 8fd749114902726b I can't find anything on YouTube to help me. Can you help a distressed 51-year-old device numpty, please? 🙂Solved1.7KViews1like11CommentsHow do I change the SECOND player name on my account???
in the EA app, my profile shows two names: One that is displayed in games, and a similar secondary name underneath - I haven't used that name in years and would like to change it. To be patently clear, I am talking about the name that I've mostly covered in this screenshot: There does not appear to be a setting for it anywhere in the options visible when I click "manage" and literally none of my accounts use the name that is listed there, so I really don't know why this is on my account at all, as it wasn't even the first name the account has had. I'd like to be able to change or even remove this entirely.Solved1.1KViews0likes3CommentsHow do I play the Sims 4 offline with the EA app?
I have recently installed the EA app, as was recommended. Before with the Origin app I could choose the play offline, but now that is not possible anymore. My internet is currently down. I cannot open the Sims without opening the EA app, and the EA app does not work offline. Is there any way to solve this or to bypass the EA app?88KViews20likes53CommentsDesktop app not working with child account
I was trying to get my son's Xbox account linked to an EA account so that he can access EA Play with his Gamepass subscription. During the setup process, I opened a child account using my e-mail. Problem is, when trying to log in to the desktop app with his child account, it gives an error saying that the app is unavailable at this time and requires you to log out immediately. The app works just fine while using my login credentials. My second problem is, now his Xbox account is linked to that child account so is unable to use EA Play at all. I've also found no way to edit a child account in order to unlink his Xbox from the child EA account. That account doesnt show up under my household like a teen account would. If I login to xbox and EA with my account EA Play for Gamepass through the Xbox App works great.3KViews1like7Comments