My account was hacked and i got banned
So I recently discovered my ea account had been hacked and that they changed the email linked to it when i tried playing titanfall 2 through steam. I was able to recover my account through the ea support but i was told by support that i had been banned in apex. I was told i could just appeal it with the tos team and it should be fixed. I have appealed it almost 6 teams now and its been 3 weeks since my first appeal and i keep getting denied without any explanation. I cant even try to talk to them since they have no way to contact the tos team and if you contact the support team they tell you to send an appeal so you just end up in a never ending loop. I did some research and this has been an issues across many users and just shows that ea doesn't take their customer security seriously. Scrolling through this forums you will find hundreds of messages just like mine as well as through any other forums or social medias.
EA App Nickname
I've looked at previous forums regarding this and it's outdated as the edit profile option is not there for me. I can not change it and i do not want strangers knowing sensitive information since EA randomly choose a nickname based on an email i used and not even going on the website does nothing. Please fix this so i can change it and not have to worry about it. Thank youEA Account Was Hacked And I Lost Everything
On 3 different occasions with 3 different operators Ive tried to regain access to my hacked ea account. The hacker changed the email address and apparently that makes it impossible to recover it back. My phone number, steam account, and address are all linked to that account and yet I've got told on 3 different occasions that there's nothing they can do because I didn't provide verification of ownership when I could literally show them my ID, provide them my phone number code, or even a steam code if they needed. It's so unfair that the only way to recover an account is to have access to the email of said account if you can't provide answers to the original email used to the create the account 8+ years ago your account is just lost forever with your information still attached. At the very least I requested my steam profile, phone number, and address to be removed from the account and was told there was nothing they could do. I'm at a lost for words. I can't play apex legends because my steam was linked to that account and I have lost my sims 3 which I recently purchased and sims 4 Ive had since 2020-2022. I'm about to start crying. I have proof of them sending codes to my email when trying to get into my account before they accessed it and changed the email address.
Can't connect with EA Account
Im playing FC26. The world cup event just came out, Im trying to connect with my EA Account. I keep trying it keeps saying I cant do it at this time or unavailable, I even tried it on skate too.. EA Any Help??? Edit: Modified the title to better reflect the content of the thread. -CM
Main Menu Background Updates in Off-Line Mode??
I am a bit concerned that EA/MAXIS infiltrates my personal computing system without my express consent. To Start: A) ALL Update settings are set to OFF in the EA App. B) The EA App is set to Off-Line mode. 1 - Why was the EA app closed? 2 - Who closed the EA App? 3- How is a global change made to a non-updated game? On Monday, May 11, 2026, I was in off-line mode. On the Main Menu page, the background was that original blue swirly thing. I was playing one of my saves and was actually in her house. I left my computer on and the game open. The gameplay for the household was paused. I did not put my computer to sleep. The Sims 4 Update was Tuesday, May 12, 2026. I did not use my computer on Tuesday, May 12, 2026. Nothing should have changed on my computer. Today is Wednesday, May 13, 2026. I went to my computer and it was in sleep mode. I did not put my computer to sleep. My computer security check is on. Much to my annoyance, the EA App was closed. (This is not the first time. I've been paying more attention.) Upon logging back into the app, I immediately went back to off-line mode. At first the game would not open. I had to log out and back in again and went back to off-line mode again. This time the game opened and much to my surprise the main menu background is the Bridgerton Ballroom. How did the main menu background change to the Bridgerton Ballroom if I am playing off-line and have not updated my game? How is the code changed and applied to my computer if I have done everything to keep that from happening? This is only possible because EA/MAXIS must be accessing my computer and making changes at will. Which would then explain why the only thing closed was the EA App. I last updated my game on April 30, 2026, My current game version is PC: 1.123.85.1020, which it should be as I have no intention to update for the next few weeks. As stated, my game is in off-line mode and all updates are turned off in the EA App settings. Before using the EA App, I NEVER had this type of intrusion into my computer. I could leave my computer on for weeks and it would not shut down nor close programs I left open. My concern is none of the other software I use has ever closed my computer and forced anything without me initiating it. I am now a bit concerned and actually afraid EA/MAXIS may be doing other things to my computer without my consent. Any explanation, as it relates to the above thereto, would be greatly appreciated.
