Origin displays 2 medals of honor in 2010, while EA app only displays 1 medal
I previously purchased 2 copies of the Medal of Honor 2010, which were displayed in Origin. One copy is in English and the other is in Chinese. However, now I only have one copy of the Medal of Honor 2010 on the EA app, and there is still no Chinese version available. Could EA please fix this bug? This is the Chinese Medal of Honor 2010 that I purchased myself. Could you please fix this bug I need my Traditional Chinese Medal of Honor for 2010Why does the EA app display "Games have been removed from your library"?
Hey everyone, Thank you all for expressing your concerns about the "Games have been removed from your library" notification in the EA app (see below). We want to assure you that this feature is often* functioning as intended. Its recent implementation aims to reduce the number of inquiries about missing games or DLCs and provide clarity on why such items have been removed from your library. By clicking on the "VIEW DETAILS" button on the right side of the message, you can see a list of all the games that have been removed and the respective reasons for their removal. *It's important to understand that this scenario can also be triggered by a valid, temporary issue. When or if this happens, we will confirm this in the thread. Please see the 'Resolved TEMPORARY Outages Resulting in the Same Error' section below for further details. These reasons may include, but are not limited to: Expiration of an EA Play membership, Sunset of games due to discontinued online services, Removal of games due to fraudulent activities, And more. Often, the message providing the reason for removal includes a link to an EA Help article explaining the rationale behind it. For sunset games, please see our EA Help article about older EA games that aren't available. For games removed from EA Play, please see The Play List Removals. If you encounter the message "Unlisted reason" when viewing the details, it could be due to various factors, such as: The game no longer being available in EA Play, Sunset of the game, Payment issues, Problems with your Xbox Game Pass Ultimate (XGPU) x EA Play connection (if you use this), Voluntary removal by the account holder or parent, Billing issues, Or self-removal of the game from the account when it was previously claimed via EA Play (a feature previously available in Origin for PC but not in the EA app). We hope this information clears up any confusion you may have. If you're still unsure why certain items were removed from your account, please don't hesitate to contact our Support team via EA Help by following https://help.ea.com/help/faq/using-ea-help. They'll help explain why those items got removed or tackle any other problems you're dealing with. Take care and game on! Resolved TEMPORARY Outages Resulting in the Same Error (Click on "Spoiler" to reveal info)
Game doesn't recognize downloaded content
I have over 70 downloaded content for the sims 4 and the game isn't recognizing it while I am in the game. I have unistalled the game, reinstalled it, cleared the cache, and repaired it several times. There is no custom content or mods in the game. The EA app recognizes that I have downloaded content before I launch the game but after it launches and I go to play only base game items and worlds show up. There is no option to unistall expansion packs either. I can pull up the option to manage add ons but that is all I can do. It is disappointing because my 9 year old enjoys playing plus money down the drain....
Ea app games for Mac
I recently got the EA app for Mac. but the only games available are Sims. I am not a Sims player. I prefer games like NHL, UFC, Madden, F1, Star Wars, NFS, and similar games. What other Mac games are available? What games are coming soon to Mac? Also, there's no way to search in the app. According to the EA website, older Mac games are available but are not on the new App.
Trash talker
Someone on madden nfl 25 was talking smack the whole Game threatening me calling me racist slurs and wanted to play again cause I beat him 43-13 in ranked and so we played another 1v1 after the ranked game and was still calling me a whole bunch of stuff and then quit and Said he was gonna ban me.. name is [Removed - EA_Barry] On XBOXLost serial numbers
Hello everyone, Maybe someone here in the forum can help me, the EA support chat has unfortunately been completely unable to offer a solution to my problem several times. I am confronted with the following situation. I have several physical Battlefield games at home, which I used to play frequently, but haven't done so in recent years due to time constraints. My EA account was linked to an old email address of mine, which I haven't used in recent years. A few years ago, I received an e-mail to this old e-mail address informing me that my e-mail address linked to the EA account had been changed. As I no longer used this email address (I still have access to it), this email went missing. I don't know the new e-mail address and I assume that my EA password was cracked and the e-mail address was changed. The account has since been archived due to inactivity. I am now faced with the situation that I can no longer undo this change as the link in the email no longer works. I would have to activate my account with an e-mail address that does not belong to me. I am now left with a number of EA games that I can no longer use because the link no longer works.Unable to delete EA account and be forgotten
I'm unable to open new support cases and so unable to have my EA account deleted. The button to open a case is not there. Context: I've been trying to get my EA account deleted and all of my personal information removed from EA databases. (right to be forgotten) I found EA's help article on this topic here: https://help.ea.com/en/help/account/close-ea-account/#right-to-be-forgotten The link in that article takes me here: https://help.ea.com/en/solutions/?product=ea-account&category=data-privacy&topic=delete-ea-data so I proceeded to create a case to do this. The advisor said they couldn't do it but they would escalate it to another team who would email me at some point (couldn't tell me when). I did receive an email from EA support containing a link but by the time I checked the email and clicked the link it had expired. When I tried to do this again by opening a new case the 2nd advisor I spoke to said they couldn't help me unless I provided them with the email address that I used to create the account. They wouldn't accept the email address that is currently linked to the account and is the one I used to log in and raise the case. But my account is 13 years old and I don't know that original email address anymore. I changed the email address on my account years ago and have been logging in successfully with it ever since. I was logged into my EA account which is how I was able to open a case in the first place and there is only one email linked to my account and it's my current email which I can access. This was surprising as the first advisor was able to help me using my current, existing, linked email address. Following a useless conversation with that 2nd advisor who would only use stored responses that made no sense in response to my messages I closed the case and tried to open a new one with a different advisor but now the button to open a case has disappeared and I'm unable to open one. Now what?
My account got hacked and I got banned for toxicity
Dear EA Support, I recently discovered that my account has been banned for violating community guidelines. I would like to appeal this decision because I haven’t played EA FC 25 for the past four months, so I had no opportunity to break any rules. I am a university student, and due to my academic responsibilities, I haven’t had time to play in recent months. I strongly suspect that my account was hacked and misused by someone else, which led to this ban. I kindly ask you to review my case and consider lifting the ban. Best regards, -sm
