Redeemed Products Not Showing. Please Help 🙏
Hi guys, I hope somebody can help as I have just spent an hour on the live chat with somebody who wasn’t acknowledging what I was saying & kept telling me to come here. I have just redeemed 4 keys for The Sims 3 expansions on EA Play. They all said ‘redeemed successfully’ and 2 of them installed fine. 2 of them however (into the future & island paradise), took me to the product pages and are showing as ‘purchase for £XX.XX’ and there is no trace of them in my purchase history. I waited the recommended half hour before seeking help & still no success. The agent in the live chat confirmed that they were redeemed using my account but was refusing to acknowledge that I don’t have access to them and we spent the last hour going around in circles. I even asked to raise a complaint several times to be told effectively ‘I am going to help you but I can’t promise that you’ll receive any contact, please check social media channels’. I’m praying somebody here can put me in the right direction to access the products that I purchased. I would be incredibly grateful for any help 🙏
Sims 4 not redownloading in EA app
Hi everyone! I have been dealing with this for over a month now :( Sims 4 first wouldn't load in the EA app so I cleared cache and uninstalled the app, but now it won't install. It says its 'installing' but nothing is happening and I don't know what to do. This screen never changes. I have attached a screenshot of what the download manager in my app has looked like for the past month whenever i try to redownload the sims 4 :( I hope someone can help!! I would be very grateful! (note - I have deleted and reinstalled EA, tried steam, origin and epic games launcher, none of which have worked. I managed to download the game on steam, but it would only work if the game was downloaded on EA too...)
BF2042 Steam Discussions admin is a problem.
The reason why I write this hear on '' EA app General Discussion'' is because some users are spreading misinformation about '' EA Javelin Anticheat'' app. Admin Steam Profile : -snip- User creates a Topic on Battlefield 2042 Steam discussions with title: Steam needs to take actions https://steamcommunity.com/app/1517290/discussions/0/592900564311904549/ Saying : questionable updates, dangerous tweaks to vital computer components. Most likely (well definitely) he is referring to EA Javelin Anticheat requiring Secure Boot, since thats what most people reply with. (Its very obvious such statements as ‘’ dangerous tweaks to vital computer components’’ are TOTAL MISINFORMATION which is most likely hurting the sales and scares away new players. Theres 7k players playing the game daily , EA anticheat is tested well and it would be breaking news if it was actually damaging. ) Author of Topic and 2 users who support Authors misinfo dont even own the game Battlefield 2042. One user ‘’Messi No.1’’ points that out call them ‘’ clowns’’ . Steam Discussions Admin -snip- replies: ‘’ You do not NEED to own the game on steam in order to create or take part in discussions, If you're going to keep being rude and disrespectful towards others, I am more than happy to put you in time out. Your call.’’’ So the logic here is that we can write whatever we want about the game, including pretty heavy statements about EA app requirements such as ‘’dangerous tweaks to vital computer components’’ , however we cant call each other clowns, we get - a warning. Few years ago I posted about this admin and nothing was done. Well guy is active again. Whats interesting hes very active on ‘’ Ready or Not’’ forums, he basically lives there. So , please, take some action, this in unfair to the guys who developed EA Javelin Anticheat.✊ Admin edit : I removed the link to the Steam profile to avoid misunderstanding surrounding "naming and shaming" ~Rtas
I don't like this app.
I bought ME:LE on Steam. I want to play it but I heard the EA app was buggy, ate money, and had privacy concerns. I thought to myself: "That sounds right about in line with EA." So I used the Origin workaround for a while until you guys dropped Origin. Now I can't play Mass Effect without being taxed somehow. Even though I already bought the game. I just won't then. You took away Mass Effect just like you took away the studio that made it. I miss EA from the 90's. I wish you guys cared about people and not just money. You won't get any more from me. -Disappointed gamer
EA app on Steam Deck?
So, I am planning the transaction of a steam deck. I want it for a few reasons, but a main reason is Sims Legacy. I bought The 25th birthday bundle last week and I decided that I want to play it on the go. So I want to buy Valve's portable PC known as the Steam Deck, but is the EA app available on the Steam Deck? It is kinda where I bought the games.payment options
We Egyptian gamers really appreciate your offers on Egypt's store , I even want to purchase on summer sale about 3 games from your store but there's a bit problem , we can't buy anything from international stores or subscribe in any service without credit card duo to some economic problems . It's rare to find someone has a credit card and if you made someone puy you a game , you ban the account. and we can't even purchase games with any debit card or virtual wallets the only way to purchase a game is having a credit card or go to someone online to buy it to you (it might be a scam and I know many happened this to them ) many gamers like me want to buy from your stores but we can't because of this so please make a local payment option .
Can expansions bought in Steam be used in Origin?
My daughter is playing Sims 4 on Origin and that's where she has her other expansions, but on steam there is an expansion she wants (cats and dogs) that is 60 percent off. If I buy that on steam can she play that expansion through origin? I looked online and some sites said it does work and some sites say they are separate islands and expansions purchased on steam won't work on Origin and vice versa. I do have my EA account linked to my Steam account. Thank you!
