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surrealman's avatar
5 years ago
Solved

Can't install EA Desktop App

Hi, Since yesterday I'm trying to install the EA Desktop App. When I click the "Let's go" button on the installer that app closes and nothing happens. I've uninstalled Origin and tried again and ha...
  • Imyourbee's avatar
    4 years ago

    Hi guys, i found a solution for the ppl who can't install EA desktop app, if he had the similar problem that i had.

    I had a problem that i couldn't install it, it didnt pop up but it was running in the back as Task manager said.

    Simple thing caused the problem is... Your system username

    Bcs if your pc named like mines that contained á,é,ó or any char like that, the installer couldnt read it.

    So all you have to do is change ur System username

    1. From the Windows desktop, open the Charms menu by pressing the Windows key plus the C key and select Settings.
    2. In Settings, select Control Panel.
    3. Select User Accounts.
    4. In the User Accounts window, select Change your account name to change the username for your local Windows account.
    5. reinstall your pc

    OR

    You can make a new system user (this is what i did bcs its easier and faster)

    1. Open Control Panel and goto User Accounts.
    2. Select Manage Another account, then at the bottom of the window popped up u will find Add a new user in PC settings.
    3. You follow the steps create a new user with nothing special characther in it like:"eaplay"
    4. You restart your pc and log onto the new user and install the ea desktop app there, its should work instantly
    5. After its installed to the default install location C: ProgramFiles\Electronic Arts ----> u copy the whole folder , and save it to your other hard drive(or anywhere else where u can access it from your default user) which u will can access from your default user
    6. and... u done!

    I hope it helped any1.

    If i can help you with anything or didn't understand something please let me know 🙂

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