Forum Discussion

Spottedscar's avatar
2 years ago
Solved

"Code has already been used" error on Sims 4 kit

Like my title says, I just bought a Sims 4 kit, the bathroom clutter kit, on Amazon. When I went to redeem my code in the EA App, I keep getting a "this code has been used error." I know I bought it,...
  • EA_Solaire's avatar
    2 years ago

    Hi there @Spottedscar 

    If this code was purchased from a third-party site like Amazon, you'd need to contact the retailer directly for a replacement code or refund if the code you have isn't working.