Desktop app not working with child account
I was trying to get my son's Xbox account linked to an EA account so that he can access EA Play with his Gamepass subscription. During the setup process, I opened a child account using my e-mail. ...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @Mental1082, as I understand it, underage accounts are not able to access EA Play features on PC, this would be why you are seeing the issue when trying to log in with an underage account.
You can find all the info here: https://help.ea.com/en-us/help/account/online-access-for-child-accounts/?utm_campaign=legal-help&sourceid=legal-help&cid=52307&ts=1616330101877
Darko
per the guide -- "When logging into the EA app, you need to use your child’s EA ID instead of an email address to access their EA Account. "
but the login is only asking for an email, and gives me an error if I use my child's EA ID. is there another login link i'm missing?
Having the same problem right now my son wants to play FC24 on his PC (on xbox game pass) but the EA app doesn't work.
