Don't showing Mass Legendary, NFS Heat and GRID Legends on EA App

@TR-BatuhanKara 

Thank you for checking! 

We'll continue looking into this. 

Hi again everyone, 

Can you try checking one more time to see if the games are in your Collection in the EA App? 

Please let me know if you can see them. 

Thanks again! 

@EA_Kent Nothing :/

Having the same issue. Game shows in the collection on EA App but is greyed out. When I click on it only option is to buy it even though I redeemed it from Prime Gaming and even bought the Deluxe Edition Upgrade from the store. 

Hi, @EA_Kent, fallen order is also not importing from origin to the EA desktop app. 

Hi @stopitomega, 

We're still working on this!

I'm afraid I don't have any updates to share at the moment, but I'll follow up here if I have some news. 

We appreciate your patience while we're looking into it. 

Hey everyone, 

The teams have made some changes to the EA app, and we would like to ask you to check again if the Amazon Prime Day EA Games are now appearing correctly for you or not.

You might have to give the app a full reboot or clear the cache of the app to make sure that everything is working as intended.

Yes, this is appearing for me now.

Thank you.

working as intended now, thanks.

Is fixed. Thank you

Thanks for letting us know, everyone, and thanks again for being patient with us while we were working on this! 

Hi, @EA_Kent, 
All of my games from prime gaming have appeared, but Fallen Order from my origin library still hasn't. 

Hi @Nadav20222, 

Thanks for letting me know. 

Did you already have the chance to try clearing the cache for the EA App to see if that helps? 

Hey, @EA_Kent 

I cleared my cache multiple times in the EA App and made sure Origin is not opened at all. 
Fallen Order still doesn't seem to transfer on. 

Hey @Nadav20222,

This is most likely unrelated to the issue that this thread is about.
We have a master thread about the situation that you're currently facing.