Make sure that your EA App is fully updated @Abo39foor.
As it is a beta then you can run into any kind of issues.
Have you tried using Origin to see if it works there?
Darko
I also have this same problem.
I do not see any option to enable or disable cloud vs. local saves on my device (either my desktop PC or my laptop.) Nor do I see any option to Update the EA launcher manually (the toggle is On for automatic launcher updates so I would assume it is up to date.)
Example: it notes the correct time for both Last Played and Total Hours -- but when I open the game (in my case, Mass Effect Legendary Edition) on my laptop; it is only local laptop Saves, and my latest Desktop PC saves are not there. I know my Desktop PC is using Cloud saves because I have seen the pop-up before when there has been a misalignment between local and cloud saves.
I am not presented any option to update my Laptop saves with save files from the Cloud, however, when I launch the game.
(FWIW Origin DOES have the latest Saves but that's not really the point, here, is it?)
/shrug
Almost a year later and the problem is not solved, in fact it's become worse. EA App still doesn't have cloud settings, Origin is blocked out, and my local save on Wild Hearts is corrupted with no way recover from cloud.
