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22 Replies
- @Ancient_Rasppil Yes i have done this.
- Ancient_Rasppil4 years agoSeasoned Vanguard
@mightydanp Hello and does it work?
- @Ancient_Rasppil No same thing as picture happens
- Ancient_Rasppil4 years agoSeasoned Vanguard
@mightydanp I think you should contact support. 🙂
https://help.ea.com/en/contact-us/?product=ea-desktop&platform=pc
- @Ancient_Rasppil I have also done this. I tell them i have the latest version of mvs and what i have done to try and fix it and they reply to update mvs and try the same stuff i said i did
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
Here you go
There are many component store errors in your DxDiag.
- Hit Windows key and X.
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
- Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
- If errors are found, notify us. If no errors were found reaped steps 1 & 2.
- Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
- The system will start validating soon. If it throws an error, please list it here.
- After it reaches 100%, hit Windows key and X again.
- Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
- Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
- Post the message you receive at the end of the processes here.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.Windows Resource Protection did not find any integrity violations.
Please preform a clean boot and test EA Desktop in clean boot mode.
Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
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