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Eyylimao's avatar
Eyylimao
4 years ago

EA Desktop asks me to log in to my microsoft acc, but I own the games.

I wanted to play Mass Effect Legendary Edition, but the EA Desktop app keeps asking me to log in to my Microsoft account to verify my EA Play, so I can update and play the game. I OWN THE GAME. It s...
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voteDC's avatar
voteDC
New Vanguard
4 years ago

@EA_Leeuw I had Gamepass Ultimate before I first installed the EA Play app.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
@voteDC, gotcha, and you never claimed the EA Play from Xbox Game Pass, right?
  • voteDC's avatar
    voteDC
    New Vanguard
    4 years ago

    @EA_Leeuw No, I did not claim EA Play from Gamepass.As mentioned the only EA experience I have had with Gamepass is streaming Dragon Age: Origins on the Xbox 360.

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @voteDC, thanks for all the deets, passed them on the the teams.

      In this case I suspect that the only workaround would be to play the game via Origin for the time being.
      • gaulokchok's avatar
        gaulokchok
        3 years ago

        I also have the same problem, i bought Fifa 22 Ultimate version. Now the EA App keep asking me for EA Game Pass. And it doesn't help by using Origin, FIfa crash by launching.

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