Community ManagerHey all (tagging @stillcr4nk, @Daveed84x, @Jumbobreakfast),
A little update about the situation; so at the moment, this seems to be working as intended.
The teams also came up with a potential solution:
Could you maybe give this a try and report back if this works for you?
However, I understand that this isn't exactly a nice flow, and that feedback has been passed on to the teams.
Excuse you, "working as intended"?
So this is a deliberate dark pattern to bully legitimate customers into getting a new subscription?
The "potential solution" is a poor work-around at best, given that this requires several clicks through misleading information about titles that you already have a valid license for without any subscription or logging in again.
To be clear, desired behavior is as follows:
The launcher lets you play any game you have a license to, without any irrelevant dialogs getting in the way.
The launcher ONLY shows the discussed dialog prompts IF and ONLY IF the user does not have a license, and access can be gained through such a subscription.
Also: there shouldn't be a bar at the top either complaining about logging into a microsoft account that was only relevant during a single month of a gamepass trial, or there should be an obvious way to disable that reminder.
Community ManagerHey @RC-1290,
Cheers for the feedback.
As mentioned in my previous post; I understand that this isn't exactly a nice flow, and that feedback has been passed on to the EA app teams.
However, at the moment, in the meantime, the only potential solution would be to click away/cancel the warning screens.
Community ManagerHey @timmccansy, @Daveed84x, @voteDC,
I can understand that this isn't the solution you were hoping for, but at the moment it's sadly the only one there is.
As mentioned in my previous posts, the feedback regarding this has been passed on.
