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Eyylimao's avatar
Eyylimao
4 years ago

EA Desktop asks me to log in to my microsoft acc, but I own the games.

I wanted to play Mass Effect Legendary Edition, but the EA Desktop app keeps asking me to log in to my Microsoft account to verify my EA Play, so I can update and play the game. I OWN THE GAME. It s...
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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @RC-1290,

Cheers for the feedback.


As mentioned in my previous post; I understand that this isn't exactly a nice flow, and that feedback has been passed on to the EA app teams.

However, at the moment, in the meantime, the only potential solution would be to click away/cancel the warning screens.

voteDC's avatar
voteDC
New Vanguard
3 years ago

@EA_Leeuw I have to agree with others here this simply isn't an acceptable solution. If the EA app is going to replace Origin then it should be a better user experience and it simply isn't. Did the app team really think this was a good way to do things?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @timmccansy, @Daveed84x, @voteDC,

    I can understand that this isn't the solution you were hoping for, but at the moment it's sadly the only one there is.

    As mentioned in my previous posts, the feedback regarding this has been passed on.

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