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Kethael's avatar
Kethael
4 years ago

EA Play - unable to install Dragon Age Origins W10 Pro

Hello everyone,I've just finished ME Legendary and wanted to refresh DA series. I tried to install DA Origins using EA Play app, however I am not able to. I'm choosing path where I want to install it...
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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @Kethael,

I'm sorry to hear that, could you please post a screenshot of what you get to see?

The thing is that I have seen some reports about this and some workarounds. The workaround that seems to work for players is copying and pasting the path where you would like to install the game. 

For me that would be: D:\Origin Games, as I set up a folder on my D drive to download and install all games. 

Could you give it a go and let me know if it works? I would still appreciate the screenshot so that I can see what's happening to players. 

Kethael's avatar
Kethael
4 years ago
@EA_Jason Hi, thanks for taking a look. The issue is that nothing happens, so I am not sure, how to capture this on screen. Basically after I choose path and I click download, the window closes, but download is not starting at all. I tried to paste the path as you mentioned, but it's the same issue. I also tried various different paths, but again didn't help.

So to wrap it up:
- I search for the game in the library
- Click on download
- Choosing path for game to be installed, clicking next
- Click on download
- Window disappear, no download started

And I can start it all over agan, always with the same result.

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