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daviromerotj's avatar
daviromerotj
4 years ago
Solved

"EaBackgroundService Failed to start" when installing EA Desktop

Hey guys, I'm having a trouble and maybe you guys can help me. I can't install EA Desktop, whether by xbox app or .exe file. When I execute the .exe file, it runs on the background and appears on tas...
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  • daviromerotj's avatar
    daviromerotj
    4 years ago

    Update: I'm gonna try to install it on windows 10 and than, instead of doing a clean installation of windows 11, I'll upgrade the system, keeping the files.

RockyMountainem's avatar
RockyMountainem
4 years ago
@daviromerotj I had the same issue but solved it by looking at the file in the download folder, right clicked and found properties(at bottom), then a tab called "compatibility", then I clicked the "Run compatibility troubleshooter", and it ran after a few loading bars.
daviromerotj's avatar
daviromerotj
4 years ago

@RockyMountainem, did that, but still the same problem. The image has the entire error message.

  • daviromerotj's avatar
    daviromerotj
    4 years ago

    Update: I'm gonna try to install it on windows 10 and than, instead of doing a clean installation of windows 11, I'll upgrade the system, keeping the files.

    • EA_Jason's avatar
      EA_Jason
      Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
      4 years ago

      Could you also try running the .exe for the installer as an administrator @daviromerotj?

      • Mysticxhh's avatar
        Mysticxhh
        4 years ago

        I have the same problem as @daviromerotj i tried to run as an administrator but doesn't appear to run as an administrator what do i have to do

  • chrisbennett14's avatar
    chrisbennett14
    4 years ago

    Hi did you ever resolve this? 

    Currently having the same issue

  • Nikolatrh93's avatar
    Nikolatrh93
    4 years ago
    @daviromerotj try to repair Visual C++ in configurations-applications-applications and programs- Visual C++ (all that exist) you put unistall and then you put repair not unistall and that fixed the error and I was able to install the app

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