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OzMantiz's avatar
OzMantiz
Seasoned Newcomer
2 months ago
Solved

Game Pass Expiry Error

It seems common that EA incorrectly chooses to tell you your game pass has expired. Most of the forum is this issue - or am I imagining the posts here???? EA also immediately tries to make you spend ...
  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Marked As Solution Soley For Visibility Purposes – Not Resolved

    Hi OzMantiz and Nedflanderssucka, 

    Thanks for flagging this. We've received a number of reports about the Game Pass Error issue today and we're actively looking into it. EA_Leeuw shared this a few hours ago in our main thread on this:

    Hi everyone,

    Thank you for bringing the issue with the EA app to our attention, where you’re seeing the "Your Game Pass has expired" message despite having an active subscription and properly linked accounts. We’re aware of the problem and are currently working with Microsoft Xbox to determine the cause.

    In the meantime, we recommend refraining from any troubleshooting or making changes to your EA or linked accounts. Please hang tight – we're actively looking into it.

    Thanks.

    You can find the main thread for this issue here: EA app Incorrectly States "Your Game Pass Has Expired" (Mar. 18, 2025)

    You can follow that thread to receive updates about this issue. In the meantime, I'll close this duplicate thread to help keep everything together in the main thread.

    Thank you,

    EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 months ago

Marked As Solution Soley For Visibility Purposes – Not Resolved

Hi OzMantiz and Nedflanderssucka, 

Thanks for flagging this. We've received a number of reports about the Game Pass Error issue today and we're actively looking into it. EA_Leeuw shared this a few hours ago in our main thread on this:

Hi everyone,

Thank you for bringing the issue with the EA app to our attention, where you’re seeing the "Your Game Pass has expired" message despite having an active subscription and properly linked accounts. We’re aware of the problem and are currently working with Microsoft Xbox to determine the cause.

In the meantime, we recommend refraining from any troubleshooting or making changes to your EA or linked accounts. Please hang tight – we're actively looking into it.

Thanks.

You can find the main thread for this issue here: EA app Incorrectly States "Your Game Pass Has Expired" (Mar. 18, 2025)

You can follow that thread to receive updates about this issue. In the meantime, I'll close this duplicate thread to help keep everything together in the main thread.

Thank you,

EA_Lanna

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