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kukulux's avatar
2 years ago
Solved

How to add my child to my EA account?

I have created an account on EA. My daughter also created the account. I had to confirm this by email, what I did. But during her registration, there wasn't any question about her email.

How do I add her to my account? Everywhere I am asked about her email.

5 Replies

  • I already did it. But there is no space to input by child's email.

    A checkbox to accept the User Agreement and Privacy and Cookie Policy will appear before creating an account.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @kukulux 

    Did you already perform steps 1 and 2 from the article I linked previously?

  • I am having the same problem. I am trying to add my child's account to play The Simpson's: Tapped Out, but there is no way to associate an e-mail address to the account. But TSTO only lets you log in with an email, not a username.

    The child's account is set up, but in the EA app options there is no way to add an e-mail. The account is associated to me as a guardian, but my e-mail is already associated to my own account.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @billarama 

    Please contact an advisor by opening a case here. They will look into this for you. Thank you.

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