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xorbrla's avatar
xorbrla
3 years ago
Solved

I can't link to my Steam account.

I've never linked it. And there's this phrase. "Your account cannot be recognized. The EA account (ae**@naver.com) is already linked to the Steam account (Oolil🤭). EA accounts can only be targete...
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  • EA_Lanna's avatar
    EA_Lanna
    3 years ago

    Hi @xorbrla, 

    Ok, you'll need the support teams assistance with this one. Follow the steps outlined in this EA Help Guide to fill out a support ticket: How to contact EA Help for support

    I'd recommend the following categories: 

    • Product: Origin
    • Platform: PC
    • Topic: Manage my account
    • Issue:Manage account details

    Select the button contact option next. You’ll see a new page load up with the available contact options to choose from. Pick the one that works best for you and the support team will assist from there.

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @xorbrla, 

Interesting. Do you recognise the email address it listed and the Steam account named? Are both yours? 

- EA_Lanna

xorbrla's avatar
xorbrla
3 years ago

The email above is mine.
The Steam nickname below belongs to someone else.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @xorbrla, 

    Ok, you'll need the support teams assistance with this one. Follow the steps outlined in this EA Help Guide to fill out a support ticket: How to contact EA Help for support

    I'd recommend the following categories: 

    • Product: Origin
    • Platform: PC
    • Topic: Manage my account
    • Issue:Manage account details

    Select the button contact option next. You’ll see a new page load up with the available contact options to choose from. Pick the one that works best for you and the support team will assist from there.

    - EA_Lanna

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