I can't purchase Sims packs oor kits off the app
When. I Try to purchase an expansion or game or stuff pack or kit off the ea app it kicks me off from finishing the purchase.
Forum Discussion
@EA_cuervo No error message it just completely kicks me off payment.
EA_cuervo
Community Manager
Community ManagerCan you please try clearing the EA app's cache to see if this helps:
- Go to the EA app's menu. On Windows, select the three dashes in the far-left corner of the EA app. On macOS, click Help at the top of the screen, then choose App Recovery.
- Scroll to Help.
- Click App recovery.
- Select Clear cache.
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