Lost access to email linked to EA Sports account
I do not have access to the old email linked to my EA sports account, however it will not let me sign into a different account on EA college football. I can’t play online or do anything because it won’t give me the option and it keeps sending codes to the old email. What should I do?
[CM edit - descriptive title]
Hey 4piwtocnnj2n,
If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.
The steps on this page typically guide you through updating that information, but in this case, it'd be best to use the Contact Us option at the bottom of the page. From there, an advisor will need to verify your account ownership and should be able to work with you to get things updated.
Feel free to use this web form to get in touch with an advisor if you're receiving pushback from the NextStep bot. Thanks!
