Old email EA account, cannot get into account as cannot do 2 step verification
Hi, I have tried to reaccess my other account Ive had since i was a kid which is linked to my dads old email that he hasnt had access to in years and cant because despite knowing the password It wants me to put in a code sent to an email that no longer exists. Is there anyway i can get into this account or is it a lost cause? (I'd hope I can as alot of money has been spent on it over the years)11Views0likes1CommentCan’t verify/allow my son to play Battlefield 6
I am trying to allow my 12 year old son to play Battlefield 6. I have authorised/cleared it from the Microsoft side of things (we are playing on Xbox Series X). When it comes to the EA side of things, I get a far as the pop-up screen that says “Enter parent or guardian email” - which I enter & click “send email”, then nothing arrives. Both my son & I have EA accounts. Can you help please?Solved915Views2likes14CommentsIcon pack issues
Hello, I’m contacting you because I’m extremely disappointed with my recent experience on FC. I have been a long-term, loyal customer and have spent hundreds of pounds on packs and SBC/SPC content, especially ICON-related packs. Despite this, I keep receiving duplicate ICONs, even from unique or guaranteed ICON packs. This feels incredibly unfair, especially considering the amount of money I have invested into the game over the years. I understand duplicates can happen, but the frequency in my case is unreasonable. It ruins the experience, wastes the value of the packs I’ve paid for, and makes me feel like I’m not getting the service or enjoyment I should expect as a committed customer. As a loyal player who has supported this game consistently, I’m asking for this issue to be reviewed properly. At the very least, I would like some form of compensation or clarification as to why I’m repeatedly getting the same ICONs despite the large variety available. Please escalate this to the appropriate team, as this has genuinely affected my experience and confidence in continuing to purchase packs. Thank you, Ty. Gamertag eaze234(ps5)6Views0likes1CommentAccount got banned
EA I think there have been some kind of confusion or misunderstanding I woke up this morning to play fc mobile and suddenly I saw that my account have just been suspended for hours, I wasn't even given reasons why it was suspended please I beg you let this issue be resolved and we can go out happy ways thank you.Solved12Views0likes1Commentaccount unlink
my ea account connected with another steam account i want to connect my ea account with my steam account and account email is mailto:[edit: email address removed] and i dont know my id i am not abel to play please unlink my ea account with mo*****@unsubstanmails.ru. and link with my steam account my account email is mailto:[edit: email address removed]Solved16Views0likes1CommentServers not connecting on new internet
Hello! I was told to write this from a customer support member but I recently just moved into my first apartment and with my new wifi I haven't been able to get online to any EA games for over a week. Every other online game is working for me, I've had the router manufacturers here twice now and there is no issue on their part, I've started my ps5 in safe mode and done what I can on my end and nothing has worked. Please help I just want to play my games I've spent so much money on.88Views0likes19CommentsPurchasing issues
So i bought ea fc 26 a few days ago but it wasn't compatible with my laptop. I jus got a pc as a gift so i played fc yesterday on it but today whn i went and checked in my library games it was removed so i closed the open case on my refund but it still hasnt been added back and whn i click on the details it says payment has not been made but in the bank it shows that ea took the money so wht do i do ive already submitted a forum about this problem.27Views0likes1CommentAccount has been Hacked
Hello everyone, My account of EA has been hacked by "[edit: email address removed]", so I can start the EA Games because my Steam account was linked with my EA account that has been hacked, the username of my EA account has been hacked is "pengtani". I tried report this problem to EA Help from 6 December till now there is no solving or answer from EA Help, please solve this problem, I want to play EA games. Please solve this problem, thanks. [screenshot removed by CM - private info, please be careful with what you put on a public forum]22Views0likes4Comments