My EA Account was linked to unknown Steam account
Hello, I recently purchased Super Mega Baseball 4 on steam. As I open the game, it required me to log in to my EA Account.
I logged in and there's a message:
Linked accounts found. (my EA account) was previously linked to the Steam account (the unknown steam account).
Of course I realized it wasn't mine and so I unlinked it right away to make sure there are no other breach into my EA or Steam accounts.
So now I need help re-linking my EA account to my Steam, and it won't let me because it says I can only link an EA account to a Steam account once in its lifetime.
Is there no other way around this, other then creating a new EA account and losing everything from that original account?
Hey @Genriah,
If your account was originally linked with an unknown Steam account, you'll need to reach out to support directly to see if they're able to assist with getting that linked to the correct account.
I would definitely also take a look through these security steps and make sure your account is secure, as this means someone would have had the login information to your account to get that initial link set up.
You can open a new case using the steps on the EA Help website to get in touch with our support team so they can assist further from that point.