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t59k5dxg9yqg's avatar
t59k5dxg9yqg
Seasoned Newcomer
2 days ago
Solved

Need my Steam account unlinked from an EA account that isn't mine

So more context to the title: I haven't really been using my EA account much because I haven't needed it and I primarily play all my games on Steam. Recently I wanted to play Battlefront II but it was linked to some Russia email that was not mine. I suspect this happened when my Steam account was hacked a while back. I don't know what to do because I can't disconnect it from the Steam side and this is not the account it is linked to. I tried opening a case but that doesn't help and I can't just email someone about this horrible situation. Is there anything at all that EA can do? If I can move this to email so I don't have to post a bunch of information out in the open to prove that the steam account is mine and the same email as this account please do.

  • Hey t59k5dxg9yqg​,

    We can't really help with account issues here on the forums, but if you reach out to our live support team, they'll be able to take a look into this for you. There should be a link to reach out via a chat at the bottom of the article I just shared, hopefully you'll have an easier time reaching out via that. 🙂

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey t59k5dxg9yqg​,

    We can't really help with account issues here on the forums, but if you reach out to our live support team, they'll be able to take a look into this for you. There should be a link to reach out via a chat at the bottom of the article I just shared, hopefully you'll have an easier time reaching out via that. 🙂

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