Forum Discussion

TashKavarish's avatar
8 months ago

No way to view CD keys in EA App

Forced to migrate from origin app to EA app.

There used to be ways to show CD Keys for games in library.

The EA  app has no way whatsoever to see them.

You cannot view them on the website either.

Do not refer me to the 'live support team', it's a ludicrous manner to handle this as I would not contact em for every single game I want to see the key of.

Add back a direct way in the app to see cd keys of your products.

2 Replies

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @TashKavarish,

    Once the product codes have been redeemed on your account, you can't look them up on the EA app anymore. 

    However, since a code only works once and cannot be redeemed again on another account, it shouldn't normally be necessary for you to look them up again.

    Is there a specific reason, why you need them? I know that's not what you want to hear, but if that's the case, it would be best to contact EA Support. 

  • SargeCassidy's avatar
    SargeCassidy
    Seasoned Traveler
    8 months ago

    CD keys can actually be looked up, but only for games that required them like Bulletstorm (2011).

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