Forum Discussion
55 Replies
- EA_Blueberry5 years ago
Community Manager
Are you able to launch the game from a different Windows user account? I want to see if it's Windows account based.
- Retsushi5 years agoNot applicable
I logged with my wife account in Windows, lauched EA Play, input my name & password, lauched the game, same thing. Ask for admin right.
- EA_Blueberry5 years ago
Community Manager
Do you know if the game folder is read only?
To change the read-only attribute, follow these steps: Right-click the file or folder icon.
Remove the check mark by the Read Only item in the file's Properties dialog box.
The attributes are found at the bottom of the General tab.
- Retsushi5 years agoNot applicable
Right now my main EA Folder in my D drive is Read Only, will change it and test.
Also, I tested the game Unravel 2, work perfectly and don't ask anything. Jade Empire ask for permission for me also
- Retsushi5 years agoNot applicable
I removed the Read Only, same problem. Also the folder return to Read Only
- Retsushi5 years agoNot applicable
I noticed that my game folder, on D drive, that only the admin has total control. User don't. I tried to change the setting, as I am an admin, but at the same time a user, and all games I have installed refused to change.
- EA_Blueberry5 years ago
Community Manager
@Retsushi
Is there any way you can install EA Desktop and the game on the C drive to see if you encounter the same error? This way we can verify it's drive related. - Retsushi5 years agoNot applicable
I deleted the game and resinstalled in the the default EA play directory (Program Files/ EA Games).
Unfortunatly, same behavior. The game still ask for permission.
- EA_Blueberry5 years ago
Community Manager
@Retsushi Are the games located on the same drive for EA Desktop and Origin? - Retsushi5 years agoNot applicable
I don't have Origin.
Normally EA Desktop is on C drive, games are on D.
I have tested a few games, 3 are now installed.
Jade Empire & C&C ask for Admin privileges, while Unravel 2 start right away.
I installed C&C and put it also on C drive, game ask for Admin. It open a command prompt, if I say yes game start, no game exit.
I know it's not related, but Xbox GamePass had the same behavior in the beginning. Many games asked for Admin rights. Now they start right away, on D drive
- Retsushi5 years agoNot applicable
Unravel 2 the EXE start the game, while the others game the EXE start EA Play.
- EA_Blueberry5 years ago
Community Manager
We've let the team know about this, thank you all for reporting it.
Are you all able to launch the game if you manually create a desktop shortcut for the game you're not able to play? Once creating the shortcut, try right-clicking on that and run it as administrator.
Locate the game's .EXE file under the folder you have it located on your PC and right-click>Create Shortcut. - Retsushi5 years agoNot applicable
I just tested the shortcut thing, same behavior. It lauches EA Desktop and ask for admin privileges.
- EA_Jason5 years ago
EA SPORTS FC™ Team
I just tested it myself with a few games, after you get the message that you need admin privileges and press OK, then another pop-up appears asking if you allow the app to make changes to the PC.
After pressing Yes, I was able to launch the games without any issues.
- Retsushi5 years agoNot applicable
I know, but it is not a normal behavior.
I don't really get why the game need a command prompt to start.
- EA_Jason5 years ago
EA SPORTS FC™ Team
Well these are older games and what's normal now, might have been different in the past.
Does it work after pressing Yes @Retsushi?
- Retsushi5 years agoNot applicable
Yes it always worked this way.
It's just when I want to play a game, I expect it to be more user friendly.
Command & Conquer Remastered is not that old and have this problem.
And Microsoft fixed the same issue with GamePass PC. Old game like Age of Empire asked for admin before, they don't need them anymore.
So it can be fixed.
I just hope EA fix this minor issue too.
- AeroZeppelin274 years agoNot applicable@EA_Jason The second pop-up doesn't happen for me.
I get game failed to launch then a crash report pops up and recommends restarting the app.
I was able to play Crysis 3 after I initially installed it but ever since the second time I booted it up it hasn't worked. - Retsushi4 years agoNot applicable
Thanks for the reply, hopefully they fix it soon.
- icewarp4 years agoNot applicable
Same problem here. It was working before and in noticed this issue now.
I am very disappointed as I had a problem when they launched Xbox integration with EA Play, I got zero support for the issue and "fixed" it reinstalled whole Operating System.
Very poor support, better saying, none.
- Iceyhot00354 years agoNot applicable
Hello there! I too am having the same exact issue with Mass Effect. I've done all the things in this thread and others that I have found but with no luck. I have it with Game Pass on PC and I was able to play it for about 30 minutes before I closed the game because I got stuck in a conner. But since then I have not been able to play. Always tells me I need admin permission to play. Was even doing that before it worked for 30 minuets. Please Help!!!
- Arryks4 years agoNot applicable
Yeah I'm in the same boat here, trying to play Mass Effect but it requires admin to launch but then it doesn't come up with the usual prompt of windows asking me if I'd like to give it permission.
- icewarp4 years agoNot applicable
Several reports people can play using VPN for the USA.
I am in UAE here and can't play or use VPN. No support.
It was working and now it is broken.
Thanks Xbox Game Pass & EA.
- Retsushi4 years agoNot applicable
I stopped trying until a fix is coming.
Looks like it's getting worse... I'll check with my PC what is going on now.
- Retsushi4 years agoNot applicable
I just tested it, none of my games are working now.
EA Dekstop craches....