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JP_Currency's avatar
JP_Currency
Newcomer
3 hours ago

My account was hacked, and I must change Email IMMEDIATELY!!

Before I woke up around 2 hours, my account had been hacked and who tf change the email ([edit: email address removed] - I will see, I will find and... you know what I mean)

Then I get my account back from my second chance. 

But this email is stick to my account and I need to remove or change it, but it cannot, it said "We can't complete your request. Your email address could be invalid or you may have recently updated it." That need 30 days to wait it. That's Suck!

I need to change it IMMEDIATELY!!

account info

2 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey JP_Currency​,

    Sorry to hear someone else had gotten into your account. If you're still able to, please be sure to go through as many of these security steps as possible to help get your account back into your control (or bookmark this for when you regain access). 

    To recover the account itself, you'll need to get in touch with our live support team, as they'll need to discuss private account details, and that isn't something we can assist with here on the forums. They'll ask a few questions to verify your ownership of the account before working with you to recover it and correct the altered information. 

    Let us know how it goes, thanks! 

  • JP_Currency's avatar
    JP_Currency
    Newcomer
    2 hours ago

    I've already done them all.

    But only primary account that cannot change (this primary email is not my email.)

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