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  • Soppio_cl's avatar
    Soppio_cl
    4 years ago
    @EA_Blueberry Nothing has fixed it, why bother on having a help forum if you are going to spam the same answers every time
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey, @Soppio_cl 

    I just got back today from being out several days for a holiday. Are you still having some trouble with download speeds? We tend to toss out effective solutions that work which is why you might see them repeated on forum posts. It's a good way to start out troubleshooting because a lot of times it's not going to be a one solution fit all. As you can see in the thread, for some it had to do with other programs on their PC while others are experiencing slower connection from a local network issue. 

    Some countries do have data restrictions. What region are you from? Can you confirm with me you've tried the steps already mentioned in this thread? 

    Have you checked your router's firmware to see if it's up to date? 

    We're here to troubleshoot and figure out what could be causing slower download speeds if you're still in need of help. 

    Best regards,

    Blueberry 

  • SH3LLHeAD's avatar
    SH3LLHeAD
    4 years ago

    Respectfully, as I know you can't just solve stuff right out of the gate, but accusing people's networks and having other software open is complete rubbish. Any other platform performs fine with other activites in the background as you can see with some posts on this thread.
    It has to be an issue with the servers or a DNS. Now I'm not that computer savvy and I can't find anything related to it on the EA launcher but I have no idea what a DNS is let alone why it would be a problem. Do these threads not actually get a look at by EA community support members?

  • soccermans's avatar
    soccermans
    4 years ago

    You all need to get your act together. It is very obvious that EA is throttling download speeds deliberately. Then people come here to ask for help and they get spammed with the same BS over and over. Terrible service.

  • I've encountered the slow download problem recently and reinstalling EA App fixed it for me.

  • xkuazz's avatar
    xkuazz
    3 years ago
    @EA_Blueberry your app is *. You all need to fix it or dont bother releasing it. The worst piece of software I have seen in 20+ years.
  • xkuazz's avatar
    xkuazz
    3 years ago
    @EA_Blueberry https://imgur.com/a/ffZ3Bxy this * is unacceptable. I have gigabit connection. Have no issue downloading on any other game platform. Stop gaslighting people into thinking this is their issue when this issue lies entirely on EA and your terrible Beta app.
  • Exactly this. I also have gigabit connection and this is the only launcher that takes ages to download. Not only that, but I can't even pause and switch to another game to download. The launcher is absolute *.

  • AnakinVsKids's avatar
    AnakinVsKids
    2 years ago

    Ik this post is old but downloading the free Proton vpn and changing the location worked for me. Why hasn't this been fixed yet? SO ANNOYING.

  • fix your * you money hungry * you make all this money and no clue why like all your games are * and you * * everyone you sell your games to and the world just loves that apparently * unbottle neck your * downloads maybe GET MORE * SERVERS YOU STUPID * 

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