EA_Solaire
Community Manager
2 years agoRe: Slow Download Speeds on EA app
Hi there @LanaSimmi
Let's give the following steps a try to clear these issues up for you and get your update installed:
- Open task manager, locate EA Background Service, and end task
- Clear the cache for the EA app
- Run the EA app as an administrator
- Check for any background applications blocking the EA App
- Try lowering your User Access Control Settings:
- Close the EA app
- Click the Windows button and type "UAC" in the search field
- In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available
- Click Okay the bottom of the window
- Open the EA app client and try starting the download again