I have been trying to download several updates in the EA App for a few days now. Unfortunately, the download speed remains in the kb/s range. Several steps suggested by support and found in the FAQ did not help. My internet connection measures over 500 Mbps, and other launchers like Steam download without any issues.
Now, I can’t even download the EA App itself, as the download seems to take several hours.
Community ManagerHey there,
I'm sorry to hear that the download speeds of EA app are very slow on your device. Could you please list the steps you've tried so far so we don't ask you to try the same steps again?
While I don't know what troubleshooting steps you've performed so far, I suggest that you start by disabling any background apps that may conflict with the EA app: Closing background applications. A Clean Boot could also help: How to clean or safe boot your computer
Let us know how that goes,
Hey EA
I have exactly the same problem. I bought F1 24 and cant even reinstall the EA App because it gets stuck just as same as it gets in the pictures from the other guy. Please help i feel like I wasted money on getting nothing if I cant even install and neither play the game.
thanks in advance
Hi I tried barely everything I deactivated any kind of firelwalls tested other downloads and tried to reinstall the launcher but it gets stuck at downloading without even downloading anything.
So I tried many things even the settings with time and date to beta and stuff.
please help me
