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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Unlink banned account from other platforms

Hey @Terrifying613,

Unfortunately if your EA account has been banned, it's not possible to unlink any platforms from you. You can try to delete the EA account, but that won't delete the links themselves, so your platforms wouldn't be able to be linked to something else.

If you want to unlink your platform accounts, you'll need to get your EA account unbanned, and if you'd like to raise an appeal to try to do so you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look at this for you.

3 Replies

  • @EA_QueenBee why there is no sign of '' Unfortunately if your EA account has been banned, it's not possible to unlink any platforms from you '' in EA ToS when i accepted it .
  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @Terrifying613,

    It seems to me that this would fall pretty clearly under section 8 (As the linking of accounts is a service that we provide, not the platforms that get linked). Regardless, all I can do is point you to our terms of service team. They're better equipped for this sort of discussion than I am.

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