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Re: Why does the EA app display "Games have been removed from your library"?

Hello i am posting this here after talking to Sahil from support here are the games that have been removed from my Library here is the list of removed games

battlefield 3 welcome pack
Battlefield 3
Battlefield 1
Battlefield 3 aftermath
Battlefield 3 Armored Kill
Batlefield 3 bac kto karkand
Battleifled 3 Close Quarters
Battlefield 3 End game
Battlefield 3 Limited Edtion
Battlefield 3 Premium
Battleifled 3 China Rising
Battlefield 4 Premium
Battlefield 4 Dragons Teeth
Battlefield 4 Final Stand
Command & conquer Resmasterd Collection
Dead Space
it Takes Two
need for speed Unbound
need for speed Hot Pursuit Remasted
Plants VS zombies Battle for Neighborville Deluxe Edtion
Plants VS zombies Battle for Neighborville Deluxe Edtion upgrade
simcity Cities of Tomarrow
Simcity complete Edtion
skyclops Coaster Crown
airships set
british city set
french city set
german city set
plumbob park
Simcity Heros and villains set
amusement park set
WILD Hearts

if anymore info on what's going on with this 'bug' can be posted i would greatly appreciate it.

9 Replies

  • adding the rest of the Error

  • i restarted the App cleared the cache uninstalled the App reinstalled it and still haveing the same issue when i talked to customer support they said it seemed like a other people are haveing the same issue

  • I've just restarted the app and nothing changed.

    I lost:

    • Need for speed Rivals
    • Need for Speed Deluxe Edition
    • Unravel 1 & 2
    • Battlefront (Classic, 2004)
    • Dragon age inquisition (almost all the DLCs, still have access to the base game)
    • Mirror's Edge Catalyst
  • i also can concur that restarting app/pv/reisnatll does NOT fix this issue.

    I have also lost my game libraby from Ea app and using gamepass also.

    regards

  • When are they going to address this issue? The customer support are useless, I have like 3 or 4 tickets already and none were able to help or have any idea and blames Steam when it is happening for users who bought the games directly from the EA App, Xbox, etc.

    I have tried almost everything like reinstalling the EA App, recovering the app, logging in and out of the app, reinstalling the game, clearing the cache, etc. Nothing helps. The EA App says I don't own the game when I bought it from Steam.

  • Get used to not owning the games you've "purchased". It's the future of gaming. Fight for ownership and don't rent games from EA or Ubisoft...

  • hey ma, I really recommend going here and reporting them for this. I dont think its a bug as they make it possible for your games to be removed because they say thats fine when it isnt at all. We paid for our games and we should own what we paid for. I lost BF4 premium dawg. I put so many hours into that game and had waited a long time to get premium. Im so * peeved about this bs.

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