Forum Discussion

5 years ago

Solved

Slow Download Speeds on EA app

So I downloaded the new EA desktop app when EA Play came to gamepass yesterday and I tried downloading NFS Heat. I was surprised to see the download speed was going from 400kb/s to 900kb/s. I checked...

discussion

EA_Illium

EA Staff (Retired)

3 years ago

HI @roland929292 There's a few reason why the download might slow down, Can we try the following and check if this continues?

EA App's Cache (Top Left Menu > Help > App Recovery)
Run the System File Checker tool then Check for Windows and GPU updates
Check for other applications that may be limiting EA App or Game performance
Connection and Advance Connection Guides
Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

BOROo0o

Rising Newcomer

8 months ago

Hi @EA_Illium
EA_Leeuw
SimGuruArvin

I'm a software developer and recently noticed something odd with CPU usage while downloading _Battlefield 4_. It seems the CPU usage is directly affected by the download rate limit setting.

When I set the download rate to **Unlimited**, the CPU usage jumped to around **60%**, but strangely, the download speed only peaked at about **1 MB/s**. When I changed the limit to **1 MB/s**, the CPU usage dropped to about **37–50%**. Then, when I lowered it further to **512 KB/s**, the CPU usage went down drastically to just **0.1%**.

So the lower the download rate, the lower the CPU usage—almost like the unlimited setting causes some inefficiency or extra processing in the background.

For anyone curious or trying to reproduce this:

Start downloading _Battlefield 4_.

2. Set the download rate limit to **Unlimited** and check Task Manager to see the CPU usage.

3. Now switch the rate to **512 KB/s** or **1 MB/s**, and you'll likely see a significant drop in CPU usage.

I’ve attached two screenshots from Task Manager: one while downloading at 512 KB/s, and the other at 1 MB/s.

Hopefully this helps the dev team optimize things. Thought it was an interesting find!

Good luck and thanks for the continued improvements!