Forum Discussion
EA_cuervo
Community Manager
1 year agoHey @detroit6639,
These charges could be a pre-authorization. If it is still pending and the transaction didn't go through, you should be refunded for that. If you would like any further information on your account and billing information, feel free to contact EA Help Support.
You can find information on how to troubleshoot payment issues here: Troubleshooting payment issues in the EA app