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dolly1789's avatar
2 years ago
Solved

Why can't I have multiple computers logged in on the EA app?

Seriously, I am getting so so frustrated with the fact that I share my Sims game with my partner and every time we want to start the game we have to login to EA. Not just kicking the other computer off the app, but making it so the person who is currently playing and got kicked from the app has to deal with the UNCLOSEABLE pop-up. Seriously, this is an easy fix of just putting the other logged in computer in offline mode like we had with Origin.

  • EA_Darko's avatar
    EA_Darko
    2 years ago

    Hey all, account sharing in this manner is not something that is supported and can in some cases be a breach of the EA TOS.


    An EA account can only be used by one person and it is not possible to access the same account on multiple systems at the same time.

    Darko 

9 Replies

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  • I am also annoyed at this as I wanted to update sims 4 on my laptop while playing other games on my pc however it just kept kicking me out, which was never a problem on origins!

    Is there a way to fix this or at least allow us to use origin again!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all, account sharing in this manner is not something that is supported and can in some cases be a breach of the EA TOS.


    An EA account can only be used by one person and it is not possible to access the same account on multiple systems at the same time.

    Darko 

  • How is that fair to people who have been sharing an account for years since we were kids? My dad bought me and my sister The Sims 4 on one Origin account since we were kids and we literally have every single expansion, stuff and game pack. Are we just expected to spend thousands of dollars on another set of the game? How ridiculous, selfish and money hungry can one company be? EA doesn't listen to literally anything that it's users ask for/ complain about when they keep churning out broken, half finished games, and how when I want to play it kicks my sister out of the game? If it's a breach of the EA TOS then the offline mode in Origin shouldn't have been a thing to begin with. There is literally no reason that there shouldn't be at least an offline mode implemented into the new app. This is exactly why everyone either uses Steam or doesn't play at all anymore.

  • lctarians's avatar
    lctarians
    2 years ago

    Exactly.. How can a company tell people that they cannot share an account in the same household?? How am I not allowed to play a game at the same time as someone in the room directly next to me, that we have both spent money on, especially for games like The Sims 4 that have net us *thousands* of dollars? It's absolutely ridiculous the lengths companies like EA will take to reduce password sharing, that they end up losing money. It'd be a hell of a lot easier to go download TS4 with all packs from some other website for no charge than to repurchase each and every single one, all because companies like EA cannot fathom people in the same house sharing a product. I'm just going to go back to The Sims 2, there was none of this password sharing BS back then.

  • @EA_Darko Yes it was for many years as long as one computer had origin off-line it was fine. This is complete bs, since this new ea app their has been nothing but issues, myself and my family will not be purchasing any more content from EA or through its app. It's 2023 EA, get with the times like steam has done!
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Going to go ahead and lock this.


    Account sharing has never been something that was supported on Origin or EA app.

    Darko

  • 5189f9b9560be885's avatar
    5189f9b9560be885
    Rising Newcomer
    21 days ago

    That is stupid af.  So, I can't play my LEGITIMATELY PURCHASED copies of Sims 3 and Sims 4 at the same time on my two computer?  What the hell, EA?  Y'all are overreaching.

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    5 days ago

    5189f9b9560be885 

    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting. If you run into any further issues please create a new thread so that we can begin tracking accordingly!

     

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