There must be some form of licensing between the Desktop app and the Xbox game pass.
If this license is not properly integrated it could be the problem.
I saw it happened before with Mass Effect 3, but in the end this is nothing but speculation.
The Game Pass integration is new, there's no reason why integrating that in Origin wouldn't result in bugs too.
Since EA Desktop is going to replace Origin it's rather silly wasting developer time on the Game Pass integration there too. Investing in getting it to work well on EA Desktop will be money spent on something that is going to be used for a long time.
It's been a while since this was posted and EA desktop is still trash. Throw out an incomplete software and call it a beta I don't care, but I should not be forced to download and use this launcher that doesn't work. I only want to play 1 game and it won't launch the game. Says it's an error on EA's end. I've spent hours trying to fix it already only to conclude that EA never answers about this particular problem, I've seen what their answers are and it's either you can buy the subscription on origin or deal with it since it's a beta. Good customer service by the way... I've seen multiple forum and reddit posts with the same issue. If EA play didn't come with game pass I would never pay for this.
idk why they can't just use origin which works fine there are so many features missing and so many bugs i cant even move my game files from on drive to another i had to download complete game again on different drive and there is no cloud saves so all of my progress is gone if i want to play using this app then i have to start fresh
finish your apps and games before launching idk who thinks its a good idea to launch unfinished products
please just let us play games on any launcher we want whether we bought ea play on steam, gamepass or origin
